WUSA Student-Run Services including MATES, the Glow Centre, the Women’s Centre, and RAISE offer peer support to the undergraduate student population. These services’ volunteers are trained to listen, connect students with resources, and provide guidance towards different concerns, issues, and challenges.
MATES is a peer-support service for the undergraduate student population. MATES Peer Support Volunteers support students experiencing social and academic challenges as well as low-level mental health concerns and stress. The MATES team consists of trained student volunteers who are knowledgeable about various on and off-campus resources and can assist students in navigating these services. A MATES session lasts for one hour maximum.
*Support sessions are available in the following languages: English, French, Hindi, Cantonese, Mandarin, Portuguese, Spanish, and Urdu.
Support Platforms: MATES office (SLC 3102), Microsoft Teams, and Live Chat
In-person hours: Student Life Centre, 3rd Floor, Room 3102): Monday - Friday: 10:30AM – 4:30PM EST; Saturday – Sunday: Closed
Virtual appointment hours: Monday – Friday: 4:30PM – 9:30 PM EST; Saturday – Sunday: 10:30AM – 4:30PM EST
Live Chat hours: Monday, Wednesday: 2PM – 4PM EST; Tuesday, Thursday: 6PM – 8PM EST; Friday - Sunday: Closed
To request an appointment with MATES, please fill out the following appointment form: https://wusa.ca/services/uw-mates/uw-mates-request-appointment-form
The Glow Centre provides peer support for queer, trans, and questioning students. If you would like to talk to someone who is familiar with lgbtq+ concerns and issues we are here for you. Our volunteers are not professional counselors and do not provide advice. Through active listening, they provide a space for you to be heard, validated, and understood.
Support Platforms: Skype
Hours: Monday - Friday: 4:00pm - 8:00pm
To request an appointment, please see the appointment form at the bottom of the page.
The Women's Centre aims to create a positive and safe space for students of all genders, with a special focus on women and trans folks. Our volunteers are trained to provide peer support with an intersectional lens and can help connect you with resources about sexual health, healthy relationships, mental health, and more. We're here to listen, support, and help connect students with other resources within the university and the community.
Support Platforms: SLC 3103/2101 (In-Person) and Microsoft Teams (Online)
Hours - Monday to Friday: 12pm-4pm (In-Person) 3-6pm (Online)
Our in-person office currently has a max capacity of 2 people in the Centre at the time. To request an appointment, please see the appointment form at the bottom of the page.
To request an appointment, please see the appointment form at the bottom of the page.
RAISE stands for Racial Advocacy for Inclusion, Solidarity, and Equity. We are the undergraduate racialized service on campus, formed in Winter 2019, to address and dismantle systems of xenophobia and discrimination on our campus. We provide confidential peer support for the racialized undergraduate student community. Peer-support trained volunteers offer peer-to-peer support. RAISE is student-centred and supported. It affirms the lived experiences of racialized students through intersectional and anti-oppressive lenses.
In-person:
Office Hours - Multi-purpose room SLC: Monday - Thursday 13:00 - 15:00.
Peer Support Hours - RAISE Office Room 2141 - SLC: Monday - Thursday 13:00 - 15:00
Virtual Peer Support - via Teams:
Monday - Thursday 10:00 am - 12:00 pm & 14:00 pm - 16:00 pm
Friday 10:00 am - 12:00 pm
How to make an appointment for virtual peer support?
1. You can make an appointment with the link in our bio
2. Head over to https://wusa.ca/services/wusa-peer-support
3. Or you can reach out directly to the following emails:
- raise@wusa.ca
- raise2@wusa.ca
- peersupport.raise@wusa.ca
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