The Centre for Academic Policy Support (CAPS) is a confidential student support service run by students, for students. The CAPS Coordinator is trained to assist fellow Waterloo undergraduates throughout their experience in navigating academic policy in the instances of filing petitions, grievances and appeals. We believe in students helping students, and that’s what we’re here to do.
How it Works
To access support simply send us an email with your UWaterloo email address. This email should contain a brief explanation of your situation and what you would like support with. You will receive a response within 48 hours during regular business days (Monday-Friday).
If you are:
- Seeking exception from normal faculty or University rules and regulations (i.e. filing a petition)
- Feeling like you have been treated unfairly or have been discriminated against by a member of the University (i.e. filing a grievance)
- Unhappy with a decision made and believe you are able to establish grounds for an appeal (i.e. filing an appeal)
And if you are unsure of how to proceed with the situation, contact us and we will support you as you go through your case.