Please use the below if you are a student wishing to make an appointment with a MATES volunteer or if you are looking for more information regarding the program.

When you contact us, your inquiry will be processed with confidentiality and professionalism.

If you are in crisis, please contact Campus Police, Counselling Services or Here 24/7 (1-844-437-3247 or TTY: 1-877-688-5501).

Live chat:
Monday, Wednesday: 2PM – 4PM EST
Tuesday, Thursday: 6PM – 8PM EST
Friday - Sunday: Closed

In-person appointments (Student Life Centre, 3rd Floor, Room 3102):
Monday - Friday: 10:30AM – 4:30PM EST
Saturday – Sunday: Closed

Online appointments (Microsoft Teams):
Monday – Friday: 4:30PM – 9:30 PM EST
Saturday – Sunday: 10:30AM – 4:30PM EST

Information and privacy: questions regarding the collection of information on this form can be directed to the form administrator.

Languages offered based on Volunteer and Student availability.
Character limit is 250. Your message should remain brief. Refrain from including detailed confidential information.
What appointment type would you like to make?
Online Appointments (Microsoft Teams)
Day of the week Hours (EST)
Monday - Friday 4:30 PM - 9:30 PM
Saturday - Sunday 10:30 AM - 4:30 PM
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In-person Appointment
Day of the week Hours
Monday - Friday 10:30 AM - 4:30 PM
Saturday - Sunday Closed
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Live Chat Appointment

Available times & days of the week

Days of the week Hours (EST)
Monday & Wednesday 2 PM - 4 PM
Tuesday & Thursday 6 PM - 8 PM
Friday - Sunday Closed
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