In order to help Waterloo students get coverage for the services they need, WUSA partners with Studentcare to provide extended health and dental coverage, as well as Empower Me and the Legal Protection Program.  

This year, Studentcare is rebranding under the name Alumo. There won’t be any changes to coverage or process as a result of this change, but students can expect to see the new brand in communications with Studentcare. 

Health & Dental Plan 

All full- and part-time students at Waterloo, including international, co-op, and exchange students are automatically enrolled in the Health and Dental Plan. For more information about who is and isn’t eligible, please see Who’s Covered?.  

The plan covers health, dental, vision, and travel benefits, including:  

• Over $10,000 in coverage for prescription drugs, vaccinations, psychologists, physiotherapists, chiropractors and more. This is one of the highest prescription drug annual maximum amounts compared to other Ontario universities.  
• Over $350 in vision coverage including eye exams, eyeglasses and contact lenses, and laser eye surgery 
• Up to $750 in dental coverage, including cleanings, fillings, root planings, impacted wisdom teeth extractions and more.  
• Travel coverage up to 150 days per trip, up to a maximum of $1,000,000 per lifetime in the event of a medical emergency and coverage for the duration of a student exchange or internship.  

New this year and as a result of a motion passed at WUSA’s 2024 Annual Members’ meeting, gender affirmation care is now covered. More details will be available through Studentcare/Alumo this fall. 

Please note these amounts are subject to change and students should always check the Studentcare website for the most up-to-date information.  

Beyond the core plan, students also have access to Empower Me, which provides free, 24/7 mental health and wellness support. This year, we’ve increased the number of covered sessions from four to six, providing students with additional mental health support in addition to the services they can access on campus. Students also can utilize Studentcare’s Legal Protection Program, which provides advice and legal services coverage on issues like housing, unemployment, and more. 

Opt-Outs 

Students have the option to manage their coverage under the plan to ensure it works for them during the Change-of-Coverage period. This includes adding members to the plan for a cost (e.g. spouse and/or dependents) or opting out of health coverage, dental coverage, or both. The Change-of-Coverage period for fall 2025 is September 3 to 30, 2025. Students on co-op and not taking academic courses in the fall will have an opportunity to opt out when they return to an academic term in winter or spring. 

How to Make a Claim 

The easiest way to submit a claim is online through Securian Canada. Students can learn more about making a claim and the process for the different ways to claim at How to Claim. For travel claims, students can reference Travel Benefits. 

The Health & Dental Plan covers a wide variety of health, dental, and mental health services, including prescriptions, naturopathic doctors, massage therapists, medical equipment, glasses and contacts, dental work, and mental health support through Empower Me. With over 24,000 enrolled students every year, it is WUSA’s most utilized service.