Turnkey Desk Logo

Have a question? Need directions? Need a study room? 

A Turnkey is someone who knows everything there is to know about what’s going on around campus and in the community. The Turnkey Desk is open 7:30 a.m. to 7:00 p.m. Monday to Friday.

Phone: 519-888-4434
Email: turnkeys@wusa.ca
Live chat: Click to start a new live chat session

The Turnkey Desk Live chat is open 8 a.m. to 6:00 p.m. Monday to Friday.

Student Life Centre Directory Sign in front of the SLC building


The Turnkey Desk offers a variety of tickets including transit such as GO transit, Greyhound Bus, Fed Bus, GRT, Mega Bus, as well as Cineplex and Landmark Cinemas tickets. Visit the Turnkey Desk located in the SLC for details. 

Turnkey Desk Services

The Turnkey Desk also provides access to, and books, the following facilities:

  • Tickets for
    • GO Transit
    • Greyhound Bus
    • Fed Bus
    • Grand River Transit (GRT) Bus
    • Mega Bus
    • Princess Cinema
    • Cineplex Entertainment: Cineplex Odeon, Galaxy Cinemas & Famous Players
    • Landmark Cinemas (formerly Empire Theatres)
  • PRESTO Fare Cards available for purchase / loading
  • Maps of Kitchener, Waterloo, and Cambridge
  • Information and schedules for Grand River Transit, bus and train services
  • Fair Trade Coffee & water for purchase
  • Music in the Great Hall
  • Posters boards throughout the building
  • First aid
  • Lost and found service
  • General information on special events

The Turnkey also provides access to, and books, the following facilities:

  • Study lounges
  • Quiet study lounge
  • Piano room
  • Clubs workroom
  • Multifaith prayer room
  • Lounges for group meetings and activities

Turnkey DC logo

To better serve you, we've opened a new location in the Davis Centre! You can buy bus tickets, movie tickets and so much more.

Hours of operation at the DC location:
Monday - Friday: 10:30am - 3:30pm


Student Life Centre
200 University Ave West
Waterloo, ON N2L 3G1



Monday - Friday: 7:30am - 7:00pm