call 1-844-741-6389 or see campus wellness

Mental Health Services for Students

WUSA is excited to partner with StudentCare — a leading provider of student health plans in Canada, serving over 900,000 students — to launch Empower Me, a Student Assistance Program designed to support mental health and wellbeing. EmpowerMe was built in collaboration with UW Campus Wellness and the Counselling Services Department to fully integrate off-campus student resources with on-campus offerings. This new program provides a full suite of mental health services and resources that are customized for students and complement current offerings by UW Campus Wellness. Students can access support online, by phone, or in-person all across North America.

What is Empower Me?

Empower Me is a mental health and wellness service that seeks to contribute to a resilient student community by helping you and your eligible spouse/dependants. 

You will be connected to a trained counsellor - the person answering is not an operator, administrator, or receptionist.

Integrated with On-Campus Resources!

WUSA has worked closely with UW Campus Wellness to ensure that EmpowerMe is fully integrated with Counselling Services to provide a one-stop, customized array of campus resources that contribute to a resilient student community. Through a "warm handoff" referral method, campus counselors will share information with your consent with counselors within the Student Assistance Program, and vice versa. This allows for better case load management, reduced wait times, and allows Counselling Services resources to support those most in need. No matter where you start — through EmpowerMe or at Counselling Services — you can get the support you need!

Services & Support

No issue is too big or too small, and interactions are confidential. Request support in your preferred language for:


  • Anxiety
  • Depression
  • Anger
  • Gender identity
  • Crisis
  • Suicidal ideation
  • Grief
  • And more


  • Mild substance abuse to severe dependency
  • Alcohol
  • Drugs
  • Smoking
  • Gambling & gaming
  • And more


  • Debt & credit
  • Financial planning after graduation
  • Budgeting
  • Savings planning
  • Life insurance
  • And more

Pressure & Stress

  • Personal
  • Academic issues
  • Time management & organization
  • School/work/family/personal life balance
  • Adjustment to new living conditions, a new city, or a new country
  • And more

Relationships & Family

  • Relationships
  • Interpersonal conflicts
  • Common-law
  • Family difficulties
  • Parental coaching to help a child with a learning disability
  • Sexual abuse & domestic violence
  • Parenting & children
  • And more


  • Healthy eating
  • Weight management
  • Meal planning
  • Management of dietary restrictions (medical-related or self-imposed)
  • And more

Connect with Empower Me

Call the 24/7 helpline at 1-844-741-6389 (toll free) from anywhere in North America and ask your counsellor for support in your preferred language.

The first time you connect, a counsellor will determine the severity of your issue and plan a course of action with you. 


For More Information

Visit for complete details.

You can also download assistance tools through the iAspiria mobile app by entering "Studentcare" as the Login ID and selecting "Student" from the drop-down menu.

Get it on Google Play  Available on the apple store

Brought to you by:

Student Care, Waterloo Undergraduate Student Association, and University of Waterloo graduate student association logos