Tenant Rights
There are laws in Ontario that protect both landlords and tenants. Rules surrounding evictions, leases, rent increases, and more can be found at the Government of Ontario website.
Rent, Deposits, and Other Charges
RENT
The total rent (“lawful rent”) includes: The base rent for the rental unit; and any separate charges for parking or other services and utilities, that the landlord provides to the tenant
DEPOSITS
There are times when you must pay for certain things, like deposits and charges for services. If you have paid for anything that you feel was incorrect, you should seek legal advice, as you may be able to apply to the Landlord Tenant Board (LTB) to get money back.
Invalid Clauses
Lease Agreements have clauses or rules that, once an agreement is signed, both landlords and tenants agree to abide by. Sometimes certain clauses may not be enforceable by law.
Pets
Under the RTA (Section 14), a landlord cannot include a clause in a lease agreement that prohibits animals in the rental unit or in or around the residential building.
However, there are some instances where a landlord can apply to the LTB to evict a tenant who has a pet, example, a pet causes damage to the rental property (RTA, Section 76)
Guests
Under the RTA, a landlord cannot:
- Charge extra fees or raise the rent due to guests in the rental unit.
- Stop tenants from having guests or roommates nor require prior notification or permission.
- But tenants handle the behaviour of their guests (noise, damage, other disturbances).
Note: “No Trespass” notices are not enforceable under the RTA
RIGHTS AND OBLIGATIONS
The tenant is entitled to reasonable enjoyment of the rental unit (e.g. quiet enjoyment, reasonable privacy, freedom from unreasonable disturbance and exclusive use of the rental unit).
If another tenant interferes with this right, the landlord must take reasonable steps to end the interference.
Except in cases of emergency or prior consent from the tenant, the landlord needs to provide a 24 hours’ written notice prior to entering the unit.
Notice must include:
- Reason for the entry
- Date and time (between 8 a.m. and 8 p.m.)
Additional Contacts
Rental Housing Enforcement Unit (RHEU)
For example, if your landlord:
- harasses you,
- evicts you illegally,
- comes into your place without permission, or
- threatens to do any of the above
Human Rights Tribunal of Ontario
- In cases of discrimination
- If the RTA does not apply, contract law still applies
City of Waterloo Municipal Enforcement
- If you suspect your rental unit is below minimum standards and the landlord is unwilling to fix the problem, you can request an inspection.
LEASING INFORMATION
Despite what landlords might tell their tenants, the end of an agreement does not mean the tenant has to move out or sign a renewal or new agreement to stay.
What to lookout for:
Legal Clauses
Illegal Clauses
Things to keep in mind:
Sample Lease Agreement
WUSA has developed a sample lease agreement for your reference with things to look out for before signing onto a lease.
Emergency Housing
Need Emergency Housing? There is help available.
If you’ve been displaced, or are in immediate need of housing, there are options available for you.
Contact WCRI and UWaterloo Residences to secure a space:
- WCRI: info@wcri.coop
- UWaterloo Residences: housing@uwaterloo.ca
Further information and resources can also be found on the Help at Waterloo section of the University of Waterloo Off Campus Housing page under Urgent housing.