Food Support Service Coordinator (2 Term Contract – Spring 2021 & Fall 2021)

Service Description: The Waterloo Undergraduate Student Association (WUSA) Food Support Service is a student-run, non-profit organization. Its main function is to provide confidential assistance to undergraduate and graduate students to meet their basic needs. Our office is stocked with variety of non-perishable food items and personal hygiene products. We additionally run unique projects and events to raise awareness of hunger problems and to raise food for our service and needy groups in the local area.

Job title: Coordinator, Food Support Service (2 Term Contract – Spring 2021 & Fall 2021)
Department: Waterloo Undergraduate Student Association (WUSA) Student-Run Service
Reports to: WUSA Services Manager
Weekly Hours: Up to 15/Hrs per week
Rate: $16.00 /hr
Effective date: May 3rd, 2021
End Date: December 23rd, 2021

Benefits of Working for the Food Support Service:

The coordinator position for the WUSA Food Support Service is a very exciting and challenging role for people who are looking to take on greater responsibility on the management and operation of the office. You will sharpen your collaboration, project management, team management, and leadership skills while helping the WUSA Food Support Service improve and provide better service to the campus community.

Role Description: The coordinators are responsible for the overall day-to-day administration and operations of Food Support Service, the organizational culture, volunteer management, training and development, and events and collaborations on campus and working with the Regional Food Bank.

Key Accountabilities:

  • Overall logistics and general operations of The Food Support Service including the physical space and safety for all volunteers and visitors
  • Ensure Food Hampers are filled regularly
  • Ensure survey data is collected
  • Manage pick up of donations
  • Supervision, training and support for the exec and volunteers
  • Organizing events (booking spaces, event forms, logistics, etc)
  • Maintaining general email address and replying promptly to messages
  • Managing finances
  • Regularly review the service operations and consistently improve operations
  • Collaborate with the Regional Food Bank to ensure food is secured as needed
  • Work with the WUSA marketing department to ensure proper promotion of the Centre and all related events and activities
  • Attend a bi-weekly meeting with the Services Manager and must submit an end of term report in accordance with the WUSA policies and procedures
  • Submit hours tracking and payroll information as required

Requirements and assets for the role:

  • Previous experience within the Food Support Service is strongly preferred
  • A strong understanding of food security issues
  • Must be a current undergraduate student at the University of Waterloo and enrolled in the term(s) indicated
  • Must be able to be physically on campus during the term(s) as needed
  • Must be committed to fulfilling the required hours to ensure quality of service
  • Excellent verbal and written communication skills
  • Ability to lead a team, engage and motivate
  • Able to make timely decisions, independently and with a group
  • Strong interpersonal and conflict-resolution skills
  • Ability to prioritize and multi-task
  • Knowledge of budgeting and finance
  • Knowledge of volunteering and administration
  • Strong knowledge of social media

Training Requirements:

  • New Coordinators required to virtually attend training with WUSA Services Manager on May 3rd (time TBD) and May 4th (time TBD)
  • Returning Coordinators required to virtually attend training with WUSA Services Manager on May 4th (time TBD) only.

Please submit a resume and cover letter indicating experience and how you meet the requirements of the role to with the subject line “WUSA Food Support Service Coordinator Spring 2021 Application” by March 14th, 2021.