Lawyer Up: Your Student Association Now Provides You Legal Representation!

Seneca Velling Headshot
Seneca Velling
Vice President, Operations & Finance
Tue, 08/20/2019 - 10:45

Waterloo undergraduates who elect to pay the Legal Protection Service fee ($9.56 termly for regular stream students, and $17.94 per academic term for co-op students) will now have access to a legal aid helpline and lawyers. The program covers legal representation for housing and tenancy, academic and employment rights, as well as a helpline for any legal questions.

The contract was negotiated over the last three months by your Vice President of Operations & Finance, Seneca Velling and approved by your Board of Directors on July 30, 2019. On August 15 it was executed by representatives of StudentCare and WUSA.

VPOF, Seneca Velling and Director, Partnership & Development, Del Periera, shaking hands over signed agreement

Legal Assistance Helpline: 1-833-202-4571

The Legal Protection Service covers an aid hotline that allows you to ask questions on any area of the law, including immigration and criminal matters. This can also be used to arrange review of your leases or sub-tenancy agreements for housing in the Waterloo Region, ensuring your landlord or property management firm complies with the Residential Tenancy Act and applicable city bylaws, including licensing.

For more information on housing & tenancy rights, check out our Local Advocacy webpage with work from your VP Education, Matthew Gerrits.

Legal Representation Services

You’re now able to access a lawyer on any issues related to: academic rights, housing & tenancy, and employment (including contracts). What does this look like?

  • Housing & Tenancy Rights
    • Rent issues
    • Lease issues
    • Apartment safety
    • Major repairs
    • Apartment repossession
    • Representation in the Landlord & Tenancy Board [external link]
  • Employment Rights
    • Contract issues
    • Workplace harassment and abuse
    • Wrongful termination
    • Discrimination concerns
  • Academic Rights
    • Appeals and final appeals
    • Suspension
    • Academic and non-academic misconduct
    • Plagiarism

…and don’t worry, if it’s not listed above, you are more than likely still eligible if it falls within those categories generally.

Any costs of your legal services are covered by the program, including:

  • Lawyer or bailiff fees
  • Legal expenses (disbursements) such as court fees or adverse costs awarded
  • Attendance fees
  • Missed wages
  • Witness expenses
  • Experts’ fees up to a maximum of $1,000 per case

Who’s covered?

All full-time and part-time undergrads who are members of the Waterloo Undergraduate Student Association (WUSA, previously known as Feds) and do not opt-out of the Legal Protective Service fee can access the program. This includes all international students, co-op students on officially recognized work terms, and anyone attending Waterloo or studying on an officially recognized exchange.

You should know, if you opt-out of the Legal Protection Service, you lose all access to resources including the toll-free legal helpline, as well as access to legal representation. Opting out at the beginning of the policy year means you cannot opt back in at any point during that policy year, with some exceptions.

If you’ve opted out and wish to opt back in, you can do so up until August 20. Changes to your account are not permitted after this date, and the most recent status will be applied. Check your Quest Fees Statement to make sure you’re covered! For more information on your fees, check out


Enjoy your coverage!

Best wishes and see you in September,

Vice President, Operations & Finance
Waterloo Undergraduate Student Association, University of Waterloo
519-888-4567 ext. 33880

Student Life Centre, Room 2118M