The Glow Centre for Sexual and Gender Diversity aims to provide awareness, support, and education for queer and trans folks as well as those who are questioning their identity within these communities. Since Glow seeks to serve and educate the queer and trans community, creating spaces where anyone can feel comfortable to share their experiences and learn from other individuals is of utmost importance.

Glow encourages its volunteers, and those who interact with our service, to adhere to and constructively enforce the following principles:

  • Respect your personal boundaries and the boundaries of others – physically, mentally, and emotionally.
  • Speak up if something makes you uncomfortable. Communicate your needs, as you are able.
  • Remember that you are welcome to take time away from the group or space should you feel that you need time alone.
  • Ask for consent before engaging in physical contact. It is important to remember that consent is not always implied, even with those to whom one is typically very close.
  • Avoid making assumptions about the identity and/or personal history of others.
  • Respect the privacy of information, narratives, and experiences that other people share.
  • Assume people are always coming from a place of positive intent.
  • Share an open and respectful learning environment with others present.
  • Be aware of the effects of your own behavior and take responsibility for what you say and do.
  • Be open to being challenged by others if you make a mistake, remembering that everyone makes mistakes.
  • Know that people sometimes make mistakes. Avoid attacking others when challenging them about the mistakes they have made, and use constructive criticism.
  • Avoid presenting your opinions and ideas as fact. This can be done by using “I” statements, e.g. “I feel…” “I think…”
  • Use gender neutral language and statements.

These principles run on the underlying value of respect. When one is being respectful of others in the office or at an event, the overall atmosphere will be open and those present can extract the greatest benefit.
Principles adapted from TransACTION, a community group in Victoria, BC.